eGrocy.com collects information from users at several different points on our website. eGrocy.com is the owner of the information collected on this website. eGrocy.com will not sell or rent this information to others in ways different from what is disclosed in this statement. We may choose to do so in the future with trustworthy third parties, but users can tell us not to by sending a blank e-mail message to support@egrocy.com. If members use more than one e-mail address to shop with us, send a message from each e-mail account that he or she uses. eGrocy.com, may also release account information when we believe, in good faith, that such release is necessary to (a) comply with law, (b) enforce or apply the terms of any of our user agreements or (c) protect the rights, property or safety of eGrocy.com our users or others.

eGrocy.com requests information from the users on our order form. Here a user must provide contact information (like name, phone number and delivery address and payment option information (like whether the member will pay by Cash or Cheque when products are delivered). This information is used for billing purposes and to fill customer's order. If we have trouble processing an order, this contact information is used to get in touch with the user.

We may use eGrocy.com user’s IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use.

eGrocy.com may sometimes share demographic and user information with our partners. This is not linked to any personal information that can identify any individual person.

eGrocy.com uses an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

eGrocy.com may also partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

eGrocy.com website may contain links to other websites. Please be aware that eGrocy.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

If a user wishes to subscribe to any newsletter produced by eGrocy.com, we ask for contact information such as name and email address.

From time-to-time eGrocy.com website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the users therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and delivery address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If users elect to use eGrocy.com’s referral service to inform friends about the eGrocy.com website, we ask them for the friends’ names and email addresses. eGrocy.com will automatically send these friends a one-time email inviting them to visit the website. eGrocy.com stores this information for the sole purpose of sending this one-time email. The friends who receive these emails may contact eGrocy.com at support@egrocy.com to request the removal of this information from the database.

This eGrocy.com website takes every precaution to protect users information. When users submit sensitive information via the website, their information is protected both online and off-line.

If you have any questions about the security at our website, you can send an email to support@egrocy.com

In order for the eGrocy.com website to properly fulfill its obligation to users, it is necessary for us to supplement the information we receive with information from 3rd party sources. In order for this website to enhance its ability to tailor the site to an individual's preference, we may combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile.

We also send eGrocy users website and service announcement updates. Members shall not be able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

If a user's personally identifiable information changes (such as zip code), or if a user no longer desires our service, eGrocy.com shall endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the appropriate member information page.

eGrocy.com sends all new members a welcoming email to verify username and password hint. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see choice and opt-out below.

eGrocy.com users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive a newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us to support@egrocy.com

If eGrocy.com decides to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point eGrocy.com decides to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users. Users will have a choice as to whether or not we use their information in this different manner. eGrocy.com will use information in accordance with the privacy policy under which the information was collected.